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NewVita Property Group

Something Happened?
We'll be there.

We bridge the distance between you and your investment. Whatever the situation requires, we provide immediate on-the-ground intervention and real-time reporting to put you back in control of your property.

contact@newvita.ca

Typical response time within 15 minutes of your message. On-site within 1–2 hours of confirmation across the Edmonton region.

What We Respond To

Any urgent property situation — handled.

Break-in or security breach

Attend, assess, and document — plus emergency contractor contact if needed.

Leak or water emergency

Same-day attendance with photos and documentation for insurance purposes.

Storm damage

Post-storm site check with complete photo report — insurance adjuster ready.

Alarm response

Verify the cause, secure the property, and report back within hours.

Fire or hazard event

Condition documentation and insurance adjuster rapid access coordination.

Urgent owner request

Any situation that can't wait — we attend when you need us.

Response Pricing

Transparent. Tiered by urgency.

All pricing is approximate and may vary by location and scope. Contact us for an exact quote.

Urgent Response

$265

Typical response within 15 minutes. On-site within 1–2 hours of confirmation.

After-Hours Response

$365

Evening and overnight attendance.

Weekend & Holiday

$450

Saturday, Sunday, and statutory holidays.

All rates include on-site attendance, photo documentation, and a written report. Follow-up coordination visits — contractor dispatch, insurance adjuster access, additional documentation — are quoted based on scope.

What's Included

From attendance to report — fully handled.

On-Site Response

  • Break-in response visit and condition documentation
  • Alarm-response verification
  • Leak emergency attendance
  • Storm damage inspection
  • Fire and hazard event attendance
  • Insurance adjuster rapid access
  • Contractor and trades access facilitation

Documentation Delivered

  • Timestamped photo report of all conditions observed
  • Written summary of findings — insurance adjuster ready
  • Security status at time of attendance
  • Mitigation steps taken and outstanding risks noted
  • Recommendations for immediate next steps

Issue Coordination

  • Emergency contractor dispatch — plumbing, electrical, locksmith, restoration
  • Vendor sourcing and access facilitation
  • On-site oversight while contractors are present
  • Water shutoff, boarding, and immediate mitigation coordination
  • Follow-up visit scheduling as required

Contractor and trade costs are separate. Issue coordination is an add-on service — billed separately.

SERVICE AREA

Serving Edmonton and the surrounding region.

NewVita covers the Edmonton metropolitan area and all surrounding communities, including Sherwood Park, St. Albert, Leduc, Beaumont, Spruce Grove, and Fort Saskatchewan. We're on the ground in this region. If your property falls outside these boundaries, reach out. Extended coverage is available.

Service Coverage
7 Communities

Prevent the Next Emergency

Ongoing monitoring that catches issues early.

Vacant Property Monitoring

Regular scheduled visits catch developing issues before they become emergencies.

Learn more

Insurance Compliance Monitoring

Compliance documentation structured around your insurer's required visit intervals.

Learn more

Owner Representation

Independent on-site verification — you always know what's happening at your property.

Learn more

If it's urgent,
send a message now.

Include your property address and what happened. We'll respond promptly.

contact@newvita.ca

For ongoing protection, view our monitoring plans →